Darren Meredith

I have recently bought a new house and have been decorating it for a while now. All inside is done apart from the box room, so we have now decided that we need to get some new windows. The ones in the property are only single glazed and are not very good.

I know nothing about windows, but I am leaning very quick that double-glazing sales people totally earn their reputation. They are full of crap and tell you one thing and then change their story.

We had a guy come round from Supreme O Glaze. He was a total idiot. I had said I don’t want any cock sure sales rep coming round, so they sent me a cock sure manager. All I wanted was to measure up and give me a price. He was there from 8pm (an hour late) until 10pm. Took him ages to get all his crap out of the car and about 5 mins to take it away when we wouldn’t sign up on the spot.

Somehow he managed to go from over £13,000 down to £9222, which we said was still very high and a lot more than we wanted to pay. He then said he will do us a deal. If we go in the magazine, have before and after pictures done and have a board outside for 2 weeks (was 4 weeks, but changed to 2 weeks) then he would be able to do a deal of £4900. Now I’m not stupid and knew that his original price was full of crap. I asked if the price of £4900 would stand if we called in a weeks time and he said no. The price of £4900 was only if we signed up on the spot. We said no and he was gone in 5 mins. He became very rude and abrupt with us when we said no. Sod him, I would rather pay more and get someone I can trust.

While he was there he also told us he was Welsh and also he was Irish (never told us he was a cock). He was on moment on commission and then next he was on salary and dealt with business normally, but he wanted to help us out. Oh he was also a manager. The truth is I don’t think he knew what he was.

My advice is. Never even ask Supreme O Glaze round for even a quote.